Helpdesk Analyst – 1st Line Support – Brighton – £23k

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Company: Intelect Recruitment Plc.
Salary: £18-23k plus bens
Location: Brighton, East Sussex
Job type: Permanent
Date posted: 28 Aug, 2008

Helpdesk Analyst – 1st Line Support – Brighton – £23k. My Client is a leading software house based in Brighton. They are looking for a Helpdesk Analyst to join their expanding IT team. This role will provide excellent training and offers opportunity for career progression. The role will involve 1st line support for all Clients by telephone and email. They will be required to resolve customer support issues and ensure high levels of satisfaction from all Clients. The candidate will be required to answer, log and respond to all technical queries – these should all be followed...

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