Customer Support Engineer

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Company: AEP Networks Ltd
Location: Ascot, HC
Date posted: 01 Dec, 2008

· Be proficient in handling customer support requests by developing in-depth knowledge of AEP products. This would include configuration, operation, limitations and application of the AEP product range. · To collaborate extensively with peers and interdepartmental staff, especially Engineering, Product Managers and the Solutions Team to resolve client issues and maintain up-to-date knowledge of the product set. · Actively contribute to ways of improving the effectiveness of the Customer Support team and the information available to clients. Interface with internal and external customers and make significant contributions to department goals and planning... Apply for this job

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