Customer Service Executive job descriptionFREE Job Posting
Customer Service Executives handle phone, internet and face to face interactions with customers. They manage client adjustments, claims, quotations, and process customer orders. They network with all groups and departments involved in customer orders, processing and support.
A Customer Service Executive usually performs many of the following tasks:
• Identifying new opportunities
• Liaising with customers
• Processing customer orders
• Supporting sales and development departments
• Dealing with adjustments
• Escalating any complaints
• Updating database
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