Broadband Support Agent

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Company: XLN Telecom
Location: London, London SW81EY
Date posted: 10 Oct, 2008

broadband technical support agent - immediate start... - Highly successful, award-winning Telecoms company focusing on UK small businesses... - Growing at over 100% p.a. (£20m Sales in 3 rd Year of Operations)... - Small Team Environment Driving a Highly Automated Business... - Based in London (2 mins walk from Vauxhall Train/Tube Station)... · Ensure all queries assigned to you are dealt with promptly and professionally... · Calls are to be taken promptly when in the queue... · Escalation calls are to be taken where possible if supervisors and managers are not available... · Assigned escalations to be dealt with within 24 hours... · Receiving modems and adding information...

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