Helpdesk Administrator / Customer Service - Northampton

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Company: InterAct Consulting
Salary: £18-25k
Location: Northampton
Job Type: Permanent
Date posted: 21 Nov, 2008

A Helpdesk Administrator / Customer Service representative is required by established Software and Web Applications Company based in Northampton, Northamptonshire. You will be working at the 'front of house' fielding, logging and supporting a number of phone calls from key clients. It is essential that you hold a professional, polite and clear telephone manor with exceptional customer service skills. You will be working and liaising with the company's key and important clients and to help them with further issues you will be required to log all issues on the logging system for future reference. A good understanding of computers and...