Customer Service Advisor

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CompanyHeadstart Recruitment
Salary: £16000 - £21000/annum
Location: Reading
Job type: Permanent
Date posted: 27 Nov, 2008

Our clients’ Customer Services team provides support and advice to their customers to realise the maximum benefits from the products, not only in resolving enquiries, but also ensuring that the customer has the right product/service to meet their needs and requirements, whilst recognizing opportunities to up sell and cross sell products and services where appropriate. The Customer Services Advisor is responsible for the provision of first line support to customers through direct customer contact over the telephone and proactive monitoring of the Help Desk email inboxes. The CSA is also responsible for documenting customer... Apply for this job

5 days ago -  From: CV-library.co.uk