Service Desk Analyst (Wireless)
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Company: Emma Robinson
Salary: £16,000 - £20,000
Location: Rochdale
Job Type: Permanent
Date posted: 11 Dec, 2008
As part of our continued growth, we are looking for talented, customer-focused individuals to join our service desk team. You will provide first line technical support across the business within agreed SLA targets and to a level that ensures that incidents are resolved over the phone at the first point of contact. You will have a good understanding of Wireless administration and troubleshooting. This will be problem resolution of standard desktop systems and simple application support. Experience of supporting clients in a desk top environment by recording call details on service desk system and providing remote support. Hours of work are 40 hrs...
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