Call centre coach

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Company: Reed Specialist, Sunderland
Salary: £17,000 per annum, inc benefits
Location: Sunderland, Tyne And Wear
Job type: Permanent
Date posted: 24 Oct, 2008

We are looking for a call centre coach to work in a busy sales contact centre at Doxford Park. The role is a full time permanent job and hours of work are between 8am - 9pm Mon-Fri (may include occasional weekends) The call centre has a canteen and also its own car park... To participate in the planning and management of the Call Centre, ensuring all quality targets and objectives are achieved. To pro-actively ensure that the core values of the quality programme are communicated at an operational level, ensuring Team Managers present the product proposition in professional and consistent approach every time, identifying any training or staffing...

From: Reed.co.uk