Inbound team leader

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Company: Reed Specialist, Sunderland
Salary: £17,000 - £17,500 per annum, inc benefits
Location: Sunderland, Tyne And Wear
Job type: Permanent
Date posted: 14 Oct, 2008

A full time permanent job is available for a team leader position in a busy call centre at Doxford park. The hours of the role are from 8am - Midnight Monday to Sunday (on a rota basis) Immediate starts are available so call or apply asap to secure and interview slot. A canteen is available and also a car park. To ensure a high quality of service, is delivered to all Contact Centre customers, internal or external. Ensure that all advisors, achieve and exceed targets and SLAs. Take responsibility for performance management, processes and productivity. Achieve and maintain sales and service SLAs, maintain high levels of motivation, Focus on sickness, absenteeism and attrition... It...

From: Reed.co.uk