IT Service Centre Analyst - English Speaking

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Company: Modis International Limited
Salary: £2 p hour + negotiable
Location: Walton
Job type: Contract/Temporary
Date posted: 05 Sep, 2008

1.2.5. As part of the level 1 team, achieve 85% customer satisfaction rate. 1.3. There will be occasions, when time permits, that the IT Services Analyst will be required to... 1.4.1. Guidance on Air Products' IT Service Centre procedures and standards... 2.1. Must be a good team player with the ability to be self-motivated. 2.2. Good communication skills are essential, both written and verbal. 2.4. Good personal time management is essential as there is often the need to work on multiple... 2.6. Knowledge of the Remedy Action Request System (or similar helpdesk call-logging software)... 3.1. Must be knowledgeable of and comfortable with helpdesk/call centre...

From: Jobsite.co.uk