Customer Support Manager

Company: Crone Corkill
Salary: £20.00 per hour
Location: West End, London
Job type: Contract
Date posted: 20 Aug, 2008

We are currently recruiting for an experienced customer support manager to work with a well recognised organisation based in Victoria. The role will include leading the day to day activities of a team of customer service assistants, ensuring that the staff are adequately trained, briefed and confident to deal with customer complaints and enquiries. This will include managing the distribution of workload within the team and ensuring that there are adequate resources for calls at all times. The successful candidate will have experience managing a team within a call centre environment, show sensitivity when dealing with complex complaints and demonstrate good judgement... See original job posting