Contact Centre Jobs in Chelmsford

Pinnacle Group - Chelmsford, England

You’ll escalate any queries or unresolved issues to Team Managers which cannot be completed within agreed procedures and handle first line complaint investigation, listening to call recordings and establishing... £24K (Employer Est.)

from: glassdoor.com - 5 days ago

Vibe Recruit Limited - Romford, London, South East, UK

Vibe Recruit's client are looking to appoint a Quality Assurance Officer on a full time, permanent contract. £26,000

from: totaljobs.com - 7 days ago

Pinnacle Group - Chelmsford, England

You will be responsible for dealing with high demand customer contacts and enquiries, predominantly by phone and e-mail. We have particular expertise and experiences in dealing with ‘out of hours repair... £11.45 Per hour (Employer Est.)

from: glassdoor.com - 13 days ago

Vibe Recruit - Romford, London, United Kingdom

This role is to ensure the Quality and Compliance of the internal and external contact teams are in line with the contractual Quality requirements from Clients. Salary: £24,000, rising to £26,000 following... £24000 - £26000/annum

from: CV-library.co.uk (+1 source) - 7 days ago

New Appointments Group - Rayleigh, Essex, United Kingdom

You will be working remotely, with a choice of either working on a two week rolling shift pattern, 40 hours per week, Monday - Friday; week 1: 7am - 3:30pm, Week 2: 11am - 7:30pm or working on a 3 Shifts... £25000 - £32000/annum

from: CV-library.co.uk (+3 sources) - Yesterday

Vibe Recruit - Romford RM1, Greater London, London

You will directly manage team leaders, collaborating to enhance the Customer Contact Team performance. Your responsibilities also include meeting both Management and Client KPIs, fostering a target-oriented...

from: joblookup.com (+1 source) - 18 days ago

Pension Protection Fund - CR0, Croydon, Greater London, United Kingdom

Unlike other contact or call centres, we operate Monday to Friday only, and have 2 shift patterns 1) 08.45-16.45 and 2) 09.30-17.30 and we are a Hybrid working organisation mixing working from home and... £28675/annum plus Civil Service Pension

from: CV-library.co.uk (+1 source) - 13 days ago

Get Staff - Harlow, Essex, United Kingdom

To lead a team of Administrators providing clear communication around service needs, detailing timescales and KPI reporting, to follow-up and check individual and team performance; provide support and...

from: CV-library.co.uk (+1 source) - Yesterday

PPF (Pension Protection Fund) - Croydon, Surrey, Surrey, South East, UK

Our contact centre is an award-winning team in providing excellence of service to our members and we are looking for a new Contact Centre Advisor to join the team. T... £28,675

from: totaljobs.com - 13 days ago

Staff Partners Business - Harlow, Essex, United Kingdom

Responsibilities include initial call triage, allocating jobs to the appropriate skillset based on discipline and contractual priority/response SLA, scheduling appointments with residents, engineer diary... £27000 - £29000/annum

from: CV-library.co.uk - Yesterday