In this position, you'll be the go-to expert, providing VIP service to customers whether it be meeting and greeting at the workshop, or finding resolutions to queries via email and phone. Our client are looking for someone with a high level of technical and mechanical knowledge in order to turn customers into raving fans of their products! […]
* Taking initial calls and emails from customers, raising tickets, diagnosing the problems and troubleshooting over the phone. […]
* Building a rapport with customers returning their machines for maintenance and providing transparent information as to what...