We’re looking for a proactive and technically skilled Remote Technical Support Specialist to join our Food Services division. This pivotal role supports field engineers by providing first-line technical support, triaging service calls, managing parts allocation, and ensuring data accuracy. You’ll collaborate closely with Divisional Support Supervisors and the Helpdesk team to improve service efficiency, reduce downtime, and enhance customer satisfaction. […]
Provide remote technical support to field engineers to reduce on-site visits. […]
Triage incoming calls, ensuring accurate logging and identifying...