As the Managed Service Design Lead, you will play a pivotal role in shaping and evolving ARO's Managed Services across their full lifecycle—from initial bid through renewal. This client-facing role is central to ensuring top-tier, ITIL-aligned service delivery across a diverse and modern technology stack. […]
Lead the design of Managed Services across technologies including networking, infrastructure solutions (Storage, IaaS, DRaaS, BaaS), Microsoft Modern Workplace, Dynamics, Power Platform, end-user support, and Microsoft 365. […]
Translate client needs into operational realities, designing services...