The IT Support Analyst role is responsible for providing 1st and 2nd line support in person and remotely to our users. You will fix what you can and escalate more complex issues to the relevant resolve teams within Global IT following our internal escalation processes and procedures. Manage user issues in a timely manner and update tickets accordingly and communicate with the users to keep them up to date with status of their issue. Working in a fast-paced environment where no day is the same, the ideal candidate will have experience working as an IT Support Analyst with the ability to build key...