A very rare opportunity has arisen at Pennyhill Park. We are actively seeking a Guest Services Manager who’ll report into the Front Office Manager and will lead, motivate and inspire the Guest Services team to ensure that every guest and visitor has a memorable stay.
They say first and last impressions count – and in this role, you’ll be responsible for both. From the moment guests arrive to the moment they leave, you'll be at the heart of their experience – delivering warm welcomes, heartfelt goodbyes, and seamless stays. Whether it’s a check-in, a room upgrade, a special request, or simply a...