We are seeking a skilled and proactive IT Support Engineer to join our client’s team in Port Talbot. You will be responsible for managing IT support tickets, providing onsite and remote desktop support, and ensuring timely resolution of hardware, software, and application issues. Your role will involve collaborating with stakeholders and team members to deliver high-quality technical support and exceptional customer satisfaction. […]
Manage ticket queues through ServiceNow, ensuring timely updates and effective resolution to enhance user experience. […]
Provide onsite support to customers, addressing...