The Technical Operations role is the subject matter expert working directly with clients, exchanges and third party vendors to ensure the smooth running of the ION hosted environments. They work within a global team and are responsible for overseeing and testing the deployment of direct delivered software in addition to providing technical support for these products. […]
Builds up and maintains a knowledge of the software supported, including database structure and configuration files to assist in issue investigation. […]
Technical Operations Analysts need to be dynamic, resilient and objective...