We are searching for a Dynamics Support Analyst who will be crucial in supporting and maintaining core business applications. This role involves providing operational support for Dynamics 365 (CRM and Finance F&SCM), managing system upgrades, and working closely with users and suppliers to resolve issues and drive continuous improvement.
Responsibilities
Provide 1st and 2nd line support for Dynamics 365, escalating to 3rd parties where needed
Manage support tickets, ensuring timely resolution and SLA compliance
Perform data administration, reporting, and system security tasks
Support upgrades,...