We are looking for a proactive Customer Success Manager to help onboard new clients, provide platform training, and ensure a seamless user experience.
You will play a key role in learning and capturing feedback from clients, driving platform adoption, setting up new accounts, and offering technical support while building relationships with your clients.
Track customer engagement, identify areas for improvement, and contribute to refining the overall user journey.
Analyze customer usage data to identify opportunities for engagement and flag customers at risk of churn. […]
Build relationships with...