Senior Customer Engineer

  • Company:

    Intercontinental Exchange Holdings, Inc.

  • Location:

    London, Greater London, United Kingdom

You will be responsible for partnering with ICE Clear Credit and ICE Link customers to provide operational process, system interface training, onboarding and trouble-shooting across CDS and U.S. Treasury clearing and post-trade processing services. This will involve analyzing complex cases and measuring them against expected system behavior to provide customers with case resolution. You will act as a primary escalation point for internal production support queries and will work closely with service delivery, systems operations and account management teams. You will be expected to participate in...

More than 30 days ago from: dijobs.co.uk

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