The Desktop Support Analyst plays a vital role in providing second-line technical support to staff. Operating in a dynamic, fast-paced environment, the team is dedicated to resolving technical issues efficiently and ensuring seamless service delivery. This role requires adaptability, strong technical skills, and excellent communication to support staff in their day-to-day work.
This is an excellent opportunity to contribute to a high-performing team, ensuring the technology services run smoothly and effectively. […]
Respond to technical queries escalated from the IT Service Desk, the primary point...