As a Patient Support Coordinator, you’ll be the friendly, knowledgeable first point of contact for our patients. On an average week, you will handle around 450 calls, spending approximately 5 minutes on each call to address a wide variety of patient needs. Your goal is to deliver professional, compassionate, and efficient support, ensuring that every patient has a seamless and positive experience with Montu UK. […]
High-Volume Call Handling: Manage inbound and outbound calls (around 450/week) to guide patients through their treatment journey. […]
High-Volume Call Centre Experience: Prior experience...