To complete all necessary administration to support all areas of the business and ensure smooth compliance operations.
Key Responsibilities (including but not limited to): […]
Deliver excellent customer service via phone and IT systems
Update excel trackers for incepted policy/final certificate records
Generate and issue documentation/certification for clients […]
Liaise with internal departments as necessary […]
Maintain product knowledge through self-led study […]
Perform general administration duties and any other reasonable tasks as requested […]
Self-motivation and ability to learn independently...