We seek a talented, creative, and technical individual to join our team of customer support engineers at ICE Clear Credit.
You will be responsible for partnering with ICE Clear Credit and ICE Link customers to provide operational process, system interface training, onboarding, and troubleshooting across CDS and U.S. Treasury clearing and post-trade processing services. This involves analyzing complex cases, measuring them against expected system behavior, and providing case resolution. You will act as a primary escalation point for internal production support queries and work closely with service...