My client is looking for a bright and engaging Customer Service Supervisor to support and act as an escalation point for a team of 5. My client is a market-leader in construction supply and has forged incredible relationships with very loyal clients. They are now keen to find a new Supervisor who can continue supporting these clients during the after-sales stage and help resolve customer issues.
Supporting the team you will be an active member of the customer service department but also the go-to person for more complex queries and escalations. You will be responsible for reporting on team performance...