They will be responsible for ensuring the security, reliability, compliance and performance of the IT infrastructure across the different offices. Responsible for on-premises / cloud systems, servers and network architecture, overseeing day-to-day IT support and managing escalated incidents for network, security, server and hardware/software related queries. […]
Oversee and collaboratively work with the practice Service Desk Analysts managing business as usual incidents, problems and IT related service requests. Investigate, troubleshoot and identify root causes of complex escalated issues, to...