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A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months.
Main Responsibilities Required of the 3rd Line Support Engineer:
First point of escalation for the 1st and 2nd Line Support Engineers
Work closely with the IT Service Desk Manager to define and improve processes
Create and build knowledge across the service desk and wider team […]
Support of cloud telephone systems […]
Key Experience Required of the...