The CoE Lead - Observability & Tools at JD Sports Fashion Plc is a critical, hands-on technical role focused on designing, building, and maintaining the company's Observability platform. The role ensures that our technology platforms operate efficiently and reliably, providing early insights for Engineering, Service Reliability, Service Delivery, and DevOps teams.
The CoE Lead will manage the contract with third-party providers responsible for the execution layer, ensuring adherence to service-level agreements (SLAs) and key performance indicators (KPIs). The position involves a 75% focus on the...