As a Technical Account Manager (TAM) at Amazon Web Services, you will be a valued member of the Enterprise Support team leading the success of enterprise support customers in building applications and services on the AWS platform.
You work backwards from your customer to define a support strategy, deliver expert advice on AWS services in support of questions, project and launch planning and ongoing operational issues. […]
Leverage key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns […]
Work directly with Amazon Web Service engineers to ensure...