As a Second Line Service Desk Engineer, you will have a proactive approach with excellent customer service skills. […]
You will work closely with the Service Desk Pod Member, acting as the primary contact point for clients in their region, addressing all support tickets and queries. […]
You will serve as the main point of contact for clients, managing and resolving support tickets and queries promptly, whilst building strong relationships to ensure high levels of client satisfaction and retention. […]
We encourage candidates of all backgrounds and capabilities to apply, although it’s essential...