Our client is seeking Customer Service Advisors to join their expanding team. In this role, you will be the first point of contact for customers, providing support, resolving inquiries, and ensuring an excellent customer experience. […]
Manage inbound calls with professionalism and efficiency. […]
Regularly review and respond to customer emails in a timely and accurate manner.
Handle customer concerns with empathy, ensuring satisfaction while adhering to company protocols.
Accurately document all customer interactions, inquiries, and resolutions in the company CRM system.
Work closely with other...