Raising orders – responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email. […]
Communication – Responsible for answering daily calls within a busy department in a courteous/friendly manner and ensuring excellent customer service is always provided. Answering and resolving all queries and enquiries to an effective solution/outcome in all cases. Communicating any issues that cannot be resolved by yourself to the Customer Service Manager. […]
General –You will...