8 Call Centre Quality Assurance Jobs
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Claims Advisor newcastle upon tyne, england, United Kingdom Wellness - We offer a wide range of initiatives to promote our employees’ health and financial wellbeing. This includes discounts on major brand health insurance, as well as discounted gym membership plans... 2 days ago
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Quality Assurance Specialist (Contact Centre) Leeds, England, United Kingdom The role of Quality Assurance Specialist will join a leading business within the B2B contact centre space A competitive salary and generous benefits are on offer Strong attention to detail Contact Centre... More than 30 days ago
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Call Centre Operations Manager ACT Credit Management Ltd - Harrow, England ACT Credit Management Ltd are a fast growing collections agency based in Harrow and Glasgow and we are looking for an office-based Operations Manager to enhance our team. Significant experience working... £35K - £40K (Employer Est.) 16 days ago
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Job Title: Quality Assurance Officer Contact Centre Romford, England, United Kingdom Self-motivating, excellent interpersonal skills, ability to influence, prioritise effectively and work to tight deadlines If you are an experienced Quality Assurance Officer and looking for your next career... More than 30 days ago
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Quality Assurance (QA) Assessor - Contact Centre MMA Digital - Manchester, England, United Kingdom Assist our existing quality assurance assessor in creating weekly and monthly reports for the Call Centre Manager, compliance manager and learning and development manager to outline patterns, risks and... More than 30 days ago
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Resource Planning Manager Message Direct - Ferndown, England Collaborate with cross-functional teams to gather and analyse data on call patterns, agent performance, and customer interactions to identify areas for improvement. Knowledge of contact centre technologies... £55K (Employer Est.) 22 days ago
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Training & Quality Manager - Customer Service Echo Managed Services - Walsall, England Our goal is to deliver exceptional customer service by providing training and quality solutions to our customers. We understand that the key to achieving this is through the expertise, knowledge, and understanding... £28K - £35K (Employer Est.) 30 days ago
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Customer Services Executive SoloProtect Ltd - Sheffield, England Proactive outbound calls working with the Customer on improving service, addressing training needs of Users, and reducing Alarm Operators handling times by effectively managing Amber Alert Reviews, Unsuccessful... 30 days ago
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