Homeworking is a popular job where the employee works from home, often in a sales-related field where the homeworker answers telephone calls and deals with customers. It’s considered an attractive option as opposed to working in a call centre and can also involve telesales where the cold-calling of potential customers presents the company’s products or services to a new market
The skills required for the job include self-motivation and self-organisation. A high standard of written and verbal communication skills is needed as well as the ability to work to company objectives. Average salaries for homeworking vary according to the level of responsibility and the tasks involved and are often commission-based. A successful applicant for this position would be required to possess excellent customer services skills, have a good telephone manner and be able to work independently. Special qualifications may occasionally be required, depending on the nature of the company or organisation.