Credit Controllers manage the accounts and credits of clients. They review credit applications, research client history and accept or reject them based on the information they find. They network with financial institutions such as banks, insurance companies and lenders.
These professionals work in a very demanding capacity and must manage many accounts monthly. They are always in constant contact with clients and calculate their credit risks. Credit Controllers have a comprehensive knowledge of the credit control system.
A Credit Control professional usually performs many of the following tasks:
• Allocating payments
• Resolving customer queries
• Performing electronic invoicing
• Monitoring recovery procedures
• Researching customer accounts
• Preparing monthly reports
• Liaising with clients

• Communication
• Negotiating
• Meeting deadlines
• Being flexible to deal with multiple customer accounts
• Information technology
• Making decisions
• Being articulate and confident

Having a Bachelors or Masters Degree in Business is helpful in this industry. Graduates can also attain various other qualifications or certification to work in Credit Control. These include:
•    CSA/City & Guilds Diploma for the Debt Collecting Industry
•    ICM Level 2 Diploma in Credit Management
•    ICM Level 3 Diploma in Credit Management
•    ICM Level 5 Diploma in Credit Management