Support Workers perform a number of administrative or clerical responsibilities. They operate in the posts of clerks, secretaries, office assistants, receptionists or administrative assistant. They are required to have the same office and administrative skills needed for people in these posts. They work with managers, administrators and executives.
A Support Worker usually performs any of the following tasks:
• Dealing with queries
• Collecting mail
• Disbursing petty cash
• Offering support where needed
• Entering statistical data
• Supervising volunteers and interns
• Filing electronically
• Scanning, copying, and shredding
• Typing documents

• Answering and speaking on the telecommunication devices
• Being punctual and efficient
• Computing proficiency
• Customer service
• Being organised
• Stress management
• Handling responsibilities
• Being a problem solver
• Being poised and professional
• Being persistent and attentive
• Communication and listening

Support Workers may have varied qualifications. These qualifications can be relevant to the industry in which they work. Bachelor's and Associate's Degrees, Diploma, A-levels, or GCSE certifications are all acceptable. Each employer will have a preference for a certain type of qualification.