187 First Call Resolution Jobs
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Helpdesk Administrator PSi Talent - Chester, Cheshire West and Chester, United Kingdom The Helpdesk Administrator will aim to answer all queries relating to their service and provide a first call resolution where possible. You will also work very closely with external teams and contractors... £21000 - £21500/annum 3 days ago
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Technical Support Match Recruitment - NN16, Kettering, Northamptonshire, United Kingdom * Perform tasks relating to field based colleagues users including, but not limited to: tracking and auditing of equipment, Security access, User account maintenance, Hardware/software configuration and... £24000/annum 3 days ago
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Service Desk Analyst (Not for Profit) Wanstor - United Kingdom Logging calls using service desk tools and ITIL processes, working within these frameworks to deliver customer service levels >90% managing incidents to achieve where possible first call resolution and... 2 days ago
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Trainee Solicitor- Employment Law The Portfolio Group - Manchester, Greater Manchester, United Kingdom Intellectual PropertyThis is an opportunity for any individual who has completed their LPC and is looking to specialise within Employment Law and build their experience within a team of experienced solicitors... £25000 - £30000/annum 8 days ago
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2nd Line Support Analyst Intec Select Ltd - London, United Kingdom Our client, a leading Microsoft consultancy partner is looking for an experienced 2nd Line Support Analyst to work with a number of their key clients. Have a high level of technical ability which you are... £35000 - £40000/annum Yesterday
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Client Support Senior Analyst (Client Contact Center) (1pm-9pm Shift) WREXHAM, United Kingdom P[...] United Kingdom Being a member of the Client Contact Center team this is a client support role focuses on analyzing incoming client queries via phone, email, and web portal, providing functional expertise and advice to... 3 days ago
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Customer Services Manager OutsideClinic - Swindon As Customer Services Manager you lead a team of Customer Service Advisors who are the first point of contact for our customers, delivering excellent customer service and resolving enquiries. Your team... 5 days ago
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Customer order advisor Meridian Business Support - Watford, United Kingdom You will be supporting the end to end process from understanding to orders with dealers, to the employers answer questions about the contracts and the employees to ensure you resolve any issues that arise... £29431/annum 4 days ago
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Service Desk Analyst Ricoh - Warrington, Cheshire, United Kingdom To provide a single point of contact for Ricoh’s IT Services Customers providing first line diagnosis, resolution and functional escalation of incidents and service requests on the RICOH Service Desk based... £24000/annum 2 days ago
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1st Line Helpdesk Support Willow HR - witney, england, United Kingdom Join our dynamic team as a 1st Line Technical Support Analyst where you will be the first point of contact for technical support. You will handle inquiries through phone, email, and remote assistance,... 3 days ago
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