A key member the company hierarchy, a general manager can be responsible for overseeing the entirety of an organisation’s operations or may be in charge of a certain department or set of departments. The former is very common in the hospitality and service industry as well as in smaller businesses, though GMs are found in all industries across the board
These individuals must ensure that company goals are met in a timely fashion by efficiently and effectively managing personnel and resources. The post requires its incumbent to have excellent multi-tasking, organisational, interpersonal and leadership skills, as well as a thorough knowledge of the industry and related finances.
Specific day-to-day tasks depend on the exact post and industry, as do qualifications, however nearly all GM positions will require at least a BA/BS and in many cases and MBA may be necessary, though experience is the most important asset.
The average salary for a general manager working in Britain is about £33,000 per annum. The lowest figures start at around £25,000 per annum and GMs in major corporations can see salaries well in excess of £70,000 per annum.

• Have thorough knowledge about marketing strategies
• Be able to manoeuvre and develop business procedures
• Have proficient leadership, organisational and supervisory skills
• Be dependable and professional
• Have computer and software skills
• Have superior training and presentation skills
• Be able to communicate successfully in both written and verbal format
• Be able to properly manage teams and employees
• Be able to delegate responsibilities
• Have first-rate skills in understanding, creating and analysing financial reports or budgets
• Be able to produce high level of quality service to colleagues
• Understand organisational culture
• Be cordial and amenable
• Be resourceful, inventive and self-confident

General Managers should possess a degree in a business related field. Employers may prefer that they hold MBAs and other high-level qualifications. They must also have a high quality and successful record of achievement, and years of experience. Managers perform numerous tasks in their jobs; hence, they require comprehensive knowledge about a wide number of job functions. Some general managers are promoted from other managerial or department positions.