The role of a general administrator is largely clerical and exists in many industries. The job usually involves assisting a manager to manage efficiently. Duties may include filing, answering phone calls, photocopying, responding to emails and scheduling meetings and other office activities
A general administrator will usually be expected to be experienced in working in an office environment either as a receptionist or an office clerk. They will need to have computer and strong written and oral skills. Specific qualifications are usually not necessary but a standard level of secondary education is expected. Candidates with a good typing speed are often preferred
Other attributes sought in applicants for such a post include good interpersonal skills, a well-presented appearance and an organised disposition. As the job holder may be required to deal with customers, they will be expected to represent the organisation positively. It is usually necessary for a general administrator to be able to operate office equipment such as photocopiers and fax machines. The average salary for this role is £16,000 per year.

• Communication
• Customer service
• Quality
• Professionalism
• Stress management
• Using initiative
• Handling calls
• Managing workload and prioritising
• Office relations
• Following instructions
• Creativity
• Flexibility
• Information technology
• Working in teams
• Organisation

General Administrators require a Degree in Administration. Some employers prefer a Master's Degree, but professionals may start out with a Bachelor's Degree. These qualifications are not exclusive. There are employers who will take employees who have GCSE subjects and offer on the job training to assist in enhancing their skills.