14 Head Customer Experience Jobs in Manchester
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Duty Office Team Leader Travel Counsellors - Manchester, Greater Manchester, United Kingdom Ensure the team and individual objectives are up to date and monitored with monthly follow-up 1-to-1s; deliver team and individual stats, raise awareness of SLAs and share KPIs with the Director Group... 2 days ago
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Duty Office Team Leader Travel Counsellors - Manchester, Greater Manchester, North West, UK Are you looking for a new challenge? Want to head up a team of highly dedicated customer service representatives for a 2023 and 2024-listed Sunday Times Best Company to Work For? About the Role not provided 2 days ago
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Head of Customer Operations Manchester, England, United Kingdom Our Customer Success (CS) team are responsible for the overall service we provide to our customers, whether this is the onboarding of new customers to the in-life servicing of existing customers, our aim... 11 days ago
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Voice of Customer Manager Manchester, England, United Kingdom This role is responsible for leading the development and optimisation of the Betfred Pulse (voice of the customer) program powered by Medallia, integrating voice channels to capture comprehensive customer... 22 days ago
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Customer Outcomes & Resolutions Coaching Lead Starling Bank - Manchester, England Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK... £41K - £48K (Glassdoor Est.) 22 days ago
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Complaints Manager Manchester, England, United Kingdom You will have a background in dispute resolution, preferably in a regulated setting, and be well-versed with FCA DISP regulations and complaint-handling best practices. This is a challenging position that... More than 30 days ago
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Customer Service Assistant The Pilot Group - Manchester, England The company joins supply chains together in a simple and easy-to-deliver way. ESL sources requirements internationally to develop long-term relationships with customers and suppliers, we hold stock in... £24K (Employer Est.) 23 days ago
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Customer Account Administrator - Ref24100 Marlowe Fire and Security - Salford Marlowe Fire & Security are the fastest growing fire & security business in the UK. From initial design, supply and installation, through to ongoing maintenance and monitoring, we maintain the capability... 23,000 - 24,000 29 days ago
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Service Manager, Data & Performance Holker IT - Burnley BB11, Lancashire, North West Our goal is to improve our clients' businesses through expert advice, implementation, and ongoing support of IT systems and processes. We pride ourselves on delivering top-notch solutions and setting industry... Yesterday
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Customer Service Advisor Certas Energy UK Ltd - Warrington, North West England, England As a Customer Service Advisor, you will be the main point of contact for our customers. You will process customer orders and requests submitted by telephone and email. You will deal with all customer enquiries... Yesterday
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