Working at night one patient came to the staff room and started to tell me that he couldn't sleep and he wanted to help me, he wanted to clean the floor, or water flowers or do something. I had to give him a sleeping pill and to lead him back to the room. But it was very weird. Did you have any weird situations while working in the hospital and what did you do?

Not long ago unpleasant situation took place in our hospital. A wife of an patient started to shout and threw down doctor´s papers from the table, and the reason of her awful behavior was that a nurse haven't told her all the details of her husband's condition. The woman called us but the nurse told her that her husband was ok and all the details she could know if she comes and talks to the doctor. I've never had those situations before and I don't really know how to calm down furious relatives. Any advise?

• Being able to communicate and listen to your children
• Being efficient, expressive and creative
• Being observant, loving and caring
• Being organised and practical
• Diversity and culture
• Enjoying children and playing with them
• Handling emergency situations
• Having a vivid imagination
• Teamwork and stress management
• Understanding child behaviour and care

A nursery nurse is employed by nurseries, schools, hospitals and private homes to assist with the non-clinical care of young children and babies. Nursery nursing involves taking care of a child’s learning, play, education and social development, and so calls for highly dedicated and responsible individuals
Nursery nurses usually work in public nurseries, providing day care for babies and children of pre-school age while their parents are at work. Typical duties include supervising the children’s play, providing play-related activities, organizing the children’s meals and taking care of their personal needs. Those employed in neonatal units will usually work under a registered nurse and be responsible for feeding, changing and comforting newborn babies
The majority of nursery nurses are required to have a qualification in childcare – either an NNEB (National Nursery Examination Board) certificate or an NVQ Level 3. It is also necessary to have a CRB (Criminal Records Bureau) check or to provide an enhanced disclosure. Salaries range from £12,000 to £15,000.