Receptionists are required to provide administrative support for companies and organizations. They are the first point of contact for a company and have to deal with visitor enquiries. They work behind a reception desk and welcome clients and visitors, referring them to the appropriate member and answering questions related to the company. These workers usually keep a record of visitors.

Receptionists usually perform many of the following tasks:
• Dealing with visitors.
•   Answering telephone calls.
• Sorting incoming mail.
• Keeping other members updated with company announcements.
• Referring people to other members.

• Having IT skills.
• Having good written and spoke communication abilities.
• Having smart appearance.
• Being able to work under pressure.
• Having interpersonal abilities.
• Having good memory for faces and appointments.
• Being polite and courteous.
• Being well organised.
• Having high attention to details.
• Being able to prioritise workload.

Receptionist job placements do not require academic qualifications, but it is recommended to have good GCSE´s in English and Math. Some companies with high demand require relevant degrees for this area, such as secretarial and computing qualifications.

Other useful degrees are Intermediate and Foundation GSVQ’s/GNVQ’s in Hospitality and Catering or Business. There are awards that can be obtained through on the job training such as SVQ’s/NVQs levels 1 and 2 in Reception.