30 Customer Support 2nd Line Jobs in Sheffield
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2nd Line Data Engineering Professional Sheffield, England, United Kingdom 4. Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line... 3 days ago
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Experienced Software & Hardware Support Analyst - Sheffield - 854 Sheffield, England, United Kingdom You will work closely with Implementation teams to create customer handovers and on-board them into the support system, as well as work with the software development team to troubleshoot and resolve more... More than 30 days ago
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Service Desk Escalation Engineer (3rd line) Stoneseed Ltd - Chesterfield, Derbyshire, United Kingdom Having a good technical knowledge is an essential requirement to be able to provide an escalation point when needed and to ensure that incidents and problems are resolved quickly and efficiently. It vital... £40000 - £45000/annum 5 days ago
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Escalation Service Desk Engineer Andy File Associates Ltd - Chesterfield, Derbyshire, United Kingdom * Provide a point of escalation to support incidents relating to hardware, software, network connectivity and application services to a wide variety of external customers. * Manage and own incident tickets... £40000 - £50000/annum 12 days ago
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1st/2nd Line Support Engineer X4 Technology - Athersley South, South Yorkshire, United Kingdom This is an excellent permanent opportunity to join a client that are helping organisations create value using new technologies. If this role isn't what you're looking for then don't worry, at X4 Technology... 3 days ago
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Customer Service Coordinator TurnerFox Recruitment - Mansfield, Nottinghamshire, United Kingdom Working in a fast paced and varied role, you will be providing Technical support to business clients and escalating more complex issues to internal departments and third parties as well as: Creating standard... £23000 - £26000/annum Depending on expereince 14 days ago
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IT Support Engineer (MSP) Ernest Gordon Recruitment Limited - Ripley, Derbyshire, United Kingdom In this role you will be dealing with escalations and high priority customers whilst keeping and building positive relationships. You will be conducting audits on both systems and software and helping... £45000 - £55000/annum Training, Pension, Bonus, Flexihours 12 days ago
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Level 2 Network Engineer Wakefield Nasstar - Wakefield, England, United Kingdom More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading... 5 days ago
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Hardware 2nd Line Support Engineer Concept Resourcing - Doncaster, South Yorkshire, United Kingdom Ability to display a "can do" attitude at all times. Concept is an equal opportunity employer. We encourage applications from all qualified individuals Log cases promptly within the helpdesk system and... £160/day Inside IR35 15 days ago
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Level 2 NOC 24x7 Engineer Wakefield, England, United Kingdom More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading... 3 days ago
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