2nd Line Support Engineer  

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  • Company 83zero Ltd - View more jobs
  • Salary£28000 - £30000/annum + Benefits & Bonus
  • LocationBirmingham, West Midlands, United Kingdom
  • Job TypePermanent
Description

83zero are excited to be working with an established asset management based in Birmingham. We are looking for someone with a strong technical support background and provide assistance to end-users, ensuring smooth IT services and systems support across the business. […]
Provide first-line support for hardware/software issues on Windows 10/11, Microsoft 365, and Azure/Entra.
Log, track, and resolve incidents/service requests per ITIL best practices.
Assist users with Microsoft 365 applications (Outlook, Teams, SharePoint, OneDrive).
Manage devices using Microsoft Intune.
Maintain documentation of...

24 days ago from: CV-library.co.uk

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