Service Desk Analyst
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- Company Gleeson Recruitment Group - View more jobs
- LocationCastle Donington, Leicestershire, United Kingdom
- Job TypePermanent
As a First Line Service Desk Analyst, you will play a crucial role in providing technical support to our employees across various locations. You will be responsible for handling incoming support requests via phone, email, and chat, resolving technical issues promptly and ensuring minimal disruption to business operations. The role requires strong communication skills, technical expertise, and a customer-centric approach to support our diverse workforce effectively. […]
Log all support requests and technical issues accurately in the ticketing system, ensuring timely resolution and documentation...
28 days ago from: CV-library.co.uk
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