1st Line Support Engineer Apprentice (MBA Group Ltd)
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- LocationLondon, England, United Kingdom
The IT Support Analyst’s role is to work as part of the IT Service Desk team spread across multiple sites, dedicated to delivering an outstanding IT service to the group, ensuring the streamlined operation of the IT Services. […]
Ensure that incidents reported to the service desk are categorised and then resolved as efficiently as possible. Support is provided primarily through remote desktop tools or physical attendance, should the need arise. […]
To take ownership of support calls; diagnose the cause, identify the required solution, and communicate progress to the staff member involved. To accurately...
More than 30 days ago from: jobleads.co.uk
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