Customer Complaints Manager - FinTech / Financial Services  

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Description

Our fast growing FinTech client is seeking a data driven, Complaints Manager to lead and motivate a dedicated team of Complaints Advisors. This rocket ship of an organisation is seeking a highly motivated, customer focussed leader who is passionate about developing teams, process improvement and innovation in customer complaints. […]
Oversight of the end-to-end complaints process, ensuring timely and effective resolution of customer complaints.
Managing, training and mentoring a team of complaints specialists.
Review and refine company complaints procedures, implementing change where necessary...

23 days ago from: uk.lifeworq.com

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