9 First Call Resolution Jobs in Northampton
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Technical Service Desk Advisor Ricoh - Northampton, United Kingdom Provide functional escalation to internal, customer and 3rd party supplier resolver groups so that service level agreements can be met on a monthly basis, monitoring and proactively update tickets / Management... £NEG 11 days ago
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Customer Service Adviser Opus People Solutions Ltd - Northampton, Northamptonshire, United Kingdom minimising the need for repeat calls from customers chasing resolution/action.For more information or to process your application for this role, please apply online now maximising customer satisfaction... £13.93/hour 16 days ago
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IT Service and Support Analyst The ONE Group Ltd - Kettering, United Kingdom No commercial IT experience required, happy with people out of education and you will receive full training on their point of sale software solution aswell as other IT Hardware and desktop products. Own... 13 days ago
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Customer Service Advisor Opus People Solutions Ltd - Northampton, Northamptonshire, United Kingdom To ensure the Customer Service Analyst is responsible for the ownership of their customers' enquiries and regularly updates the customer on the progress of their enquiry or service request as agreed at... £13.74/hour 16 days ago
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2nd Line Support Analyst Intec Select Ltd - Leighton Buzzard, United Kingdom Routing/switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls 2nd Line Support Analyst – Leighton Buzzard - Consultancy - £30,000 - £35,000 + Excellent Benefits... £30000 - £35000/annum Excellent benefits 9 days ago
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Technical Support Engineer Propel - Banbury, United Kingdom · Manage major incidents and VIP requests throughout the entire life-cycle, keeping end customers informed of status and progress in line with SLAs. · Log all incidents & service requests in the ITSM tool... 11 days ago
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Helpdesk Agent - 11:30- 20:30 includes weekend work milton keynes, england, United Kingdom To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to... More than 30 days ago
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Helpdesk Agent - 07:30 – 16:30 includes weekend work milton keynes, england, United Kingdom To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to... More than 30 days ago
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Helpdesk Agent (Full Time) milton keynes, england, United Kingdom To ensure that all computerised systems are used effectively and efficiently to help process customer enquiries, accurately maintaining records ensuring all processes and DPA legislation is adhered to... More than 30 days ago
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